Shipping policy
Digital Delivery Policy
Eleanor & Barnaby sells digital products only. No physical products are shipped.
After completing your purchase, you will receive instant digital access to your product through the download method provided at checkout or by email.
Most orders are available immediately after payment is successfully processed. In rare cases, delivery may be delayed due to payment processing, incorrect email details, spam filters, or technical issues.
If you do not receive access to your purchase, please contact us at:
supporteleanorandbarnaby@gmail.com
We will make every reasonable effort to restore access or resend your digital product as quickly as possible.
Because all products are delivered digitally, shipping fees do not apply.